Posts Tagged as ‘customers’

April 25, 2008

Customer Service: Contrasting Examples

Fed up with my usb-internet device, I’ve been trying to connect with the customer care executives of the company behind it. Its only a pity that all my attempts have proved futile so far. For a product which is essentially an ‘internet access device’, can’t we create multiple channels for customer interaction or [...]

December 11, 2007

A Pleasant Gift

Customers Rock! is Becky Carroll’s inspirational blog on customers and their experiences. The blog which started its journey in ‘06 has turned 1 year old. As a privileged reader, I must tell you that it has been a fantastic journey indeed for Becky and Customers Rock. Today it rates among the top marketing blogs [...]