Yatra.com and MakeMyTrip.com are two popular websites helping customers to book railway, airline, bus & hotel tickets. Both these websites give you the comfort of ordering tickets from home with just a click of mouse.
Let’s see a comparison of both these companies:
a.) Makemytrip.com started in 2000 ( Founded by Deepak Kalra in the year 2000). Yatra seems to have made a late entry in the world of online ticketing. Nevertheless, Yatra.com has been creating enough waves since its inception.
b.) Yatra.com offers the following booking services : airline, railway and bus tickets and reserve hotel rooms and car rentals throught call center/internet. makemytrip.com offers all the above services except railway & bus. However maketrip.com visitors also have the option of Car rentals in popular Indian cities
c.) I ran both the websites on firefox ( sorry Microsoft I’m not an IE fan ) both the websites have pretty much the same look and feel except for the fact that Yatra’s homepage seems more dominate by text/content. Perhaps Boman Irani is Yatra’s brand ambassador. Both the websites have made pitches for “holidays” both domestic & international. Yatra.com’s navigation menu ( not exactly a menu but clickable links at the top) are better from the usability perspective.
d.) Makemytrip.com has two irritating links of “We are hiring” & “Corporate level”. Two blinking bright colored links which are irritating to the eyes. ( seems they’ve used Java Script.)
e.) Yatra.com has a toll-free customer care number which was not evident on makemytrip.com’s website. (Is it there or not ? I couldn’t see a search-tab either. I’m not sure but perhaps “online ticketing websites” don’t need a search function despite, the extensive pages in the website.
f.) makemytrip.com does need people as is evident from its recruitment section. Yatra.com on the other hand has a couple of jobs in the tech. domain at its Gurgaon office. Seems makemytrip.com is on a hiring spree for people from all domains ( definitely some customer care execs. ) I didn’t google much on makemytrip’s hiring plans though. Yatra on the other hand seems to have enough people on board and wants a couple of (atleast) techies.
g .) On a 256kbps connection a search for Delhi-Pune round airtickets took 2 seconds on makemytrip.com um…. and on Yatra.com this took more than sometime. ( I actually had enough time to bring my cup of coffee.) Finally, this was the result I saw on my computer screen.
|Sorry! No Results Found That Match Your Request.|
|You may want to check another date or change search options.|
|Please call us at 0987-1800-800 or 1800-1800-800 (Call Free) to speak with a customer services representative. .|
A lot is left , but I need to take a break. I hope someone from Yatra/Makemytrip is reading this post and can give me some free tickets to give me some motivation.