During the course of my discussions with friend Ananda, we were thinking about certain aspects of user-sensitivity/usability to which we couldn’t find any answers. I don’t have a degree in user-experience, neither do I have any experience in it. So we searched, thought, searched hard, thought hard but we couldn’t succeed.
Here are some open-questions for you to answer.
Sign in v/s Login
Quite often we find the two of sign in, login, signup being used together in different combination. So what exactly is the difference between these Sign in and Login? What does logging in to a site/application mean and what does signing in to a site/application mean? When can/when can’t I use sign in & login?
Our take: From our observation it seems that login is used more often in the context of modern web2.0 applications/services for e.g. twitter, remember the milk etc. However, for more traditional ones like email services such as yahoo, hotmail etc. signin is used.
Username or email
To login to a service or an application there are three possibilities at a broad-level:
- Login with your username (Rememberthemilk)
- Login with your email (Facebook)
- Login with your username or email (Twitter)
What factors decide the use of username or email while logging into a site? Is it dependent on the type of service/application? Or something else?
Forgot password? What about ‘Forgot username’?
Standard behavior in most of the sites is to give a ‘Forgot password’ link in the login screen. On click of that link you are taken to a new window where you have to enter your email address. On submit, you get a message that instructions to reset your password are sent.
But hey, why do we only focus on forgot password? I can forget my username as well? Especially for those cases where my username is not my email? Or is there a research that indicates the tendency to forget password is more than that of a username?
Image verification in Signup process
Everybody knows what image verification is and why it is used during the signup process. For obvious security reasons and differentiation b/w human and a bot.
Wait but is it really used everywhere?
No !! Mint.com for example doesn’t have an image verification system during signup process. Does this mean they are less secure? Obviously not as they have additional layers of security.
Does this mean that the use of image verification during signup process has some usability implications as well?
What do you think? What is your take on these questions. In addition, please share your experiences as a user.
Look forward to hear from you !