Tag Archives: Marketing and Advertising

Social Media Jobs in India

Who Moved My Job?
Image by markhillary via Flickr

Ever since the Web2.0 wave has caught up in India there has been a tremendous shift ! Shift in our thinking, our perception and the way we have looked towards internet & its capabilities. If you talk about an average business owner, he is looking very carefully at the dynamics of Web2.0 [conversations, community, culture, collaboration]. Irrespective of the domain he is trying to tap on its potential an learn from this medium.

However he knows that before making a leap and jumping into the pool, his brand needs an expert advice for creating a successful strategy.

For building a strategy you need helping hands, you need the ‘services’ of experts who can understand your needs to the core and guide you. This is where different schools of thought come-in.

The conservatives
As a business owner, I believe that I have an understanding of the Web 2.0 platform, I know what I need to do and where I need to go.I don’t think we need a specialist position or assistance from an agency/consultant for this.

The Street-smarts
I don’t think we have the in-house capabilities to drive our entire web2.0-strategy for us. I think it is best if we discuss our problems with an expert media agencies. The only compromise is in this case

The Futurists
I understand that I need to engage in healthy conversations for my brand and I think we need to hire chaps who can help us in doing just this. I might go in for one guy or a team of individuals depending on what my goals are. I don’t think agency will best serve our case as their perception will always be external. On the flip-side, if we have people are deeply engaged in our daily organizational activities they will certainly execute the plans in a much better way.

So which roles are these and what do these guys need to do? Lets have a look at some real job-descriptions from some Indian companies:

Social-media specialist [via Jobs India]

What does he do?

As a Social Media Specialist, you will be responsible for marketing and socialization of our client’s online content. Familiarity with the internet, social media sites, search engines, discussion boards, blogs, video sharing sites and pod casting is an asset but a willingness to learn is essential. You must possess excellent written and verbal communication skills in order to write and edit high quality content. A background in interactive marketing or public relations is considered a plus. The ability to find solutions in order to generate measurable results for clients is necessary as well as the generation of reports on those efforts.

Social-media marketing/campaign strategist [via Naukri.com]

– Conceptualize the innovative social media solutions to increase traffic to the web sites / portals
– Define strategy to improve end user involvement through Social Networks
– Define the avenues of revenue generation through increased and focused traffic
– Provide valuable insight and strategy for social media campaigns

Community Manager

I think this is one role that is evolving quite well. In bits-nd-pieces you will see some roles in the organization that are performing some actions from this role. Earlier this year, I had talked about the job-description and the need for Community manager at length.

Job-description [via a web portal]

  • Growing membership and site traffic
  • Designing and executing marketing initiatives
  • Working with members to make them successful
  • Finding members to contribute content to the communities
  • Contributing product ideas

Not to forget the traditional roles of SEO analysts and Online marketers.

What is your take on this? Please do share other roles that I did miss? In the Indian context do you think we’ll see more such roles in the future?

Suggested reading:

Six types of social media agencies in India

Indian startups need more community managers

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Filed under Social media, social media india, Web 2.0

Xtees.com – A Unique t-shirt selling hub

Last week was quite interesting as I spent most of my time fiddling around with testing and installation of Drupal on local network. I would give an overview of it in the near future.
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About Xtees.com
I also spoke with Sam from xtees.com which is an online hub for t-shirt selling. When I first took a look at xtees.com, I told myself here is another competitor to the likes of Myntra’s, Gnome’s (now Inkfruit), Pringoo’s and others. But as Sam told me there’s a subtle difference in what xtees.com is and in what it is trying to achieve! Operating from Tirupur (India’s t-shirt junction), Xtees.com has been active in the t-shirt selling space for about 5 years now (older than any of the current startups in this space).

Primarily it is serving Indian customers and till date has managed a base of roughly 200,000 customers. The key differentiators are that Xtees.com is into ‘screen printing’ and has it own t-shirt brands. So there isn’t any tie-up that has happened. Primarily they stock a lot of plain and professional printing t-shirts. However, Xtees.com has also partnered with rediff, storeguru and futurebazaar for its sales.

Team
The team@Xtees is quite small and consists of only 4 people. Despite a small team special emphasis is given to efficient customer-servicing. The CEO acts as the customer-interface and politely responds to all the customer interfaces. Most importantly if you don’t get a t-shirt of your choice you can always return it back to Xtees.com

Marketing
Xtees.com gets a lot of repeat customers and its marketing efforts are essentially restricted to offline tactics. For e.g. they always send special post-cards to their customer pool after every six months or so. Going by Sam’s words ‘Xtees.com is a unique example of a successful online-brand which is continuing to do well without any online marketing efforts’. What are your thoughts on such models? Do you think that brands like Xtees.com do not require special marketing efforts (online/offline) primarily because of the reputation that they’ve established in the industry?
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